Shipping policy

Order Processing

All orders are processed within 1-3 business days. Once your order has been processed, you will receive a tracking notification via email. Please note that orders are not processed or shipped on weekends or public holidays.

Delivery Estimates

We ship to the USA and internationally. Shipping times depend on your location, but standard delivery typically falls within the following timeframe:

Estimated Delivery Time: 3-12 business days.

Note: These are estimates provided by our couriers. While we do our best to ensure timely delivery, factors such as customs processing, extreme weather, or carrier delays may occasionally extend these windows.

Shipping Rates

Shipping charges for your order will be calculated and displayed clearly at checkout.

Tracking Your Package

When your order leaves our facility, you will receive an email containing a tracking number. Please allow 48 hours for the tracking information to update once you receive the notification. You can also the tracking page in our website to follow your order.

Customs, Duties, and Taxes

Vintara Beauty is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged or Lost Items

If your order arrives damaged, please save all packaging materials and damaged goods and contact the shipment carrier directly to file a claim. We also recommend reaching out to our support team at vintarastore@outlook.com so we can assist you through the process.